Shipping Policy

Update for American Customers: Our e-commerce platform is currently incorrectly over-charging you for duties. To circumvent this and ensure you do not pay more than you need to, shipping to American customers is now based on a flat rate and shipping labels will need to be created manually. Your orders will be shipped as a Tracked Packet tier shipment that has a delivery estimate of 4-7 business days. As a result shipments to the United States will ship out once a week on Thursdays. We thank you for your patience at this time.

All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

All orders are shipped with Canada Post. Shipping does not come with tracking unless a postage option that includes tracking was selected at checkout. 

Domestic Shipping

Shipping charges for your order will be calculated and displayed at checkout. 

All shipping within Canada includes tracking.

International Shipping

Shipping charges for your order will be calculated and displayed at checkout. 

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Good Luck Press is not responsible for these charges if they are applied and are your responsibility as the customer.

Shipping options to the U.S. that include tracking: Priority Worldwide, Xpresspost USA, Expedited Parcel USA, Tracked Packet USA.

Shipping options internationally that include tracking: Priority Worldwide, Xpresspost International, Tracked Parcel International. 

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us confirming the order has shipped, if you selected a postage option that includes tracking it will also include the tracking number. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 14 days for domestic and 30 - 60 days for international after shipping confirmation please contact us at goodluckpub@gmail.com with your name and order number, and we will look into it for you.

For up to date shipping times please check with the Canada Post website for Canada, U.S., and International shipping options.

Shipping to P.O. boxes

We are able to ship smaller games and books to P.O. boxes, please include a note in your order when shipping to a P.O. box. If at any point during the shipping process there seems like there may be an issue shipping to you P.O. box we will be in contact with alternate shipping arrangements.