Shipping Policy

All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

Domestic Shipping Rates and Estimates

Shipping charges for your order will be calculated and displayed at checkout. Depending on pricing and location, your order will be shipped with either Canada Post or UPS.

Local delivery

Free local delivery is available for orders over $50 within the Greater Toronto Area. For orders under $50, we charge $5 for local delivery.

Deliveries are made from 12pm to 5pm on Tuesdays and Thursdays. We will contact you via text message with the phone number you provided at checkout to notify you on the day of our arrival. 

International Shipping

Shipping charges for your order will be calculated and displayed at checkout. Depending on pricing and location, your order will be shipped with either Canada Post or UPS. 

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Good Luck Press is not responsible for these charges if they are applied and are your responsibility as the customer.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 14 days of receiving your shipping confirmation email, please contact us at goodluckpub@gmail.com with your name and order number, and we will look into it for you.

Shipping to P.O. boxes

We are able to ship smaller games and books to P.O. boxes, please include a note in your order when shipping to a P.O. box. If at any point during the shipping process there seems like there may be an issue shipping to you P.O. box we will be in contact with alternate shipping arrangements.